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Janome is ISO 9001 certified, meaning that it has attained the internationally recognized standard for quality management of businesses. As described in our policies related to product quality, Janome is committed to providing customers with attractive products and services, earning customer satisfaction and trust in the process. The role of the Quality Assurance Department is to implement quality assurance activities throughout the entire Janome group and to manage the quality control of sewing machines and industrial equipment manufactured by Janome both domestically and abroad.
In order to contribute to society and the enrichment of the peoplefs lives around the world, we will strive to provide appealing products and earn customer satisfaction and trust.
As a company that develops, manufactures and sells sewing machines, bath heating and cleaning systems, electro presses and industrial robots, Janome conducts quality management based on the following policies.
  1. Understanding our customers' needs and expectations as well as our legal/regulatory requirements; carefully considering these factors at the time of product manufacture; and providing products and services that meet these needs and requirements.
  2. Constantly implementing improvements in order to offer more attractive products and services.
  3. Establishing and constantly reviewing targets in order to adhere to our quality policies.
  4. Implementing training and internal communication programs to create a knowledge base among all employees within the organization.
  5. Constantly reviewing quality policies to ensure their continued applicability.
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Janome is ISO 9001 certified, meaning that it has attained the internationally recognized standard for quality management of businesses. As described in our policies related to product quality, Janome is committed to providing customers with attractive products and services, earning customer satisfaction and trust in the process. The role of the Quality Assurance Department is to implement quality assurance activities throughout the entire Janome group and to manage the quality control of sewing machines and industrial equipment manufactured by Janome both domestically and abroad.
JANOME recognizes that "environmental conservation through harmony between humans and nature" is one of the most important issues facing the earth today. Therefore, as part of its corporate activities Janome gives consideration to conserving the environment in order to contribute to society's sustainable development.
As a company that develops, manufactures and sells sewing machines, '24 hour Clean Bath' systems, electro presses and industrial robots, Janome carries out environmental management based on the following policies.
  1. Setting environment related objectives and goals based on environmental impact assessments for our business activities, products, and services; promoting the participation of all staff members in conservation activities.
  2. Improving environmental management systems constantly by formulating annual plans, conducting environmental audits and reviewing environmental management procedures for the company as a whole and also for each group company.
  3. Complying with environment-related laws, regulations and agreements related to our business activities and striving to further improve our environmental conservation activities.
  4. Carrying out activities such as the following to prevent pollution, promote environmental conservation and reduce any effects on the environment through our business activities:
    1. Improve waste reduction & recycling activities
    2. Promote conservation of resources & energy
    3. Develop and offer eco-friendly products
  5. Raising awareness of environmental conservation and making all Janome staff aware of these environmental policies through education and workplace communication.
  6. Making these environmental policies available both within the company and externally.
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